Last Updated: 11/4-2026

Welcome to PARGO – Parkér godt (“PARGO”, “we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our app.

1. Information We Collect

We collect only limited information necessary for operating the service.

• Email login

If you choose to log in using your email address, we collect and store your email address for authentication purposes.

Your email address is used solely to allow you to access the service.

• Login with social media

You may log in using services such as Google or Apple.

These services allow the third party to authenticate your identity and may share certain information with us, such as your email address, in order to allow you to log in.

• Anonymous usage

You may use PARGO without creating an account. When using the app anonymously, wedo not collect any personally identifiable information. However, technical data such asapproximate location (if you grant permission) is processed locally on your device ortransmitted to our servers as described below.

• Location data

PARGO uses your device’s GPS to show nearby parking zones, calculate distances, anddetermine applicable parking rules. Location data is:

• • Processed in real time to provide the service (e.g., showing your position on the map,sorting nearby parking zones by distance).
  • Transmitted to our servers when you request parking rule information for your currentlocation.
  • Not stored beyond what is necessary to fulfill the request, except as described under”User-submitted reviews” and “User-submitted images” below.

You can revoke location access at any time through your device’s settings. Withoutlocation access, some features (such as nearby zone sorting and parking rule lookup) willbe unavailable.

• User-submitted images

If you submit a picture, it may be processed by an AI service to analyze parking-related issues.

Images are transmitted to our servers along with approximate location data (reducedprecision) to match signs to local parking rules. We do not store these images afterprocessing and they are automatically deleted from our servers after analysis is complete.

• User-submitted reviews

If you submit a parking zone review, we store:

• • Your review text and rating
  • The parking zone identifier
  • An approximate location (reduced to ~1 meter precision)
  • Your user identifier (not visible to other users)

Other users can see your review text, rating, and display name. They cannot see your precise location or user identifier.

• Profile data

If you create an account, you may optionally set a display name and upload a profile picture (avatar). Your avatar is stored in our cloud infrastructure and is visible to other users alongside your reviews.

• Communication with users

If you log in using your email address, we may use your email address to contact you regarding:

• • Important information about the PARGO service

  • Updates or improvements to the app

  • New features

  • Requests for feedback about your experience with the service

You may unsubscribe from such communications at any time.

2. How We Use Your Data

We use data strictly for providing and improving our service, including:

• Processing images to help users avoid illegal parking.

• Communicating with users about service updates or improvements

We do not sell or share your data for advertising purposes.

3. Purpose of processing

We use your email address for the following purposes:

• To create and manage your user account

• To communicate with you about your use of PARGO

• To inform you about new features, improvements, and updates to the service

• To request feedback about our solution.

4. Third-Party Services

We rely on third-party services to operate the app:

• OpenStreetMap (for mapping data)
• Supabase (for user authentication, database, and file storage — hosted in the EU)
• Mistral AI / OpenAI (for AI-based image processing — the specific provider may change;images are not retained by the AI provider beyond processing)
• Opendata.dk (for open government parking data)
• Google and Apple (for social login authentication)
• Map tile providers (for rendering map visuals in the app)

We ensure that all third-party services process data in accordance with applicable dataprotection laws. Where possible, data is processed within the EU/EEA.

5. Data Storage & Retention

We store the following data and retain it only as long as necessary to provide the service:

You may request deletion of your data at any time by contacting us (see Section 10).

When you delete your account, we will delete all associated data including your profile, reviews, and stored files within 30 days.

6. Your Rights & Choices

Depending on applicable data protection laws (such as GDPR), you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Withdraw consent to data processing

Email communication: You may unsubscribe from our emails at any time by contacting us or by using the unsubscribe link included in our emails. If you unsubscribe, we will no longer send you updates or information about the service.

Location access: You may revoke location permissions at any time through your devicesettings.

Account deletion: You can delete your account from the app’s settings. All personal datawill be removed within 30 days.

7. Security Measures:

We use industry-standard security measures to protect your data, including:

• • Encrypted connections (HTTPS) for all data transmission
  • Authentication tokens for API access
  • Row-level security policies on our database
  • While we take reasonable steps to protect your data, no system is completely secure. Youshould not submit sensitive data such as health information.

8. Legal basis:

We process your personal data based on the following legal grounds under the GeneralData Protection Regulation (GDPR):

You may withdraw consent at any time. Withdrawing consent does not affect thelawfulness of processing carried out before the withdrawal.

9. Changes to This Policy

Since PARGO is evolving, this Privacy Policy may change over time. We will notify users of significant updates within the app or via email if applicable.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at: hej@pargo.dk.

You also have the right to lodge a complaint with the Danish Data Protection Agency(Datatilsynet) at dt.dk if you believe your data protection rights have been violated.